Telecom Operations, Automated
TowerOps is the AI operations center that triages network incidents, routes escalations, and manages your telecom operations autonomously. No more 3am pager alerts. No more manual playbooks.
PagerDuty fires. You wake up, squint at your phone, try to remember the escalation matrix.
You forwarded to backhaul. It was a power issue. 25 minutes lost. Customer complaints stacking.
Fiber cut in a different region. Now you're managing two incidents on four hours of sleep.
AI classified the incidents, routed to the right teams, and filed the resolution summary by morning.
Why TowerOps Exists
TowerOps was built by Terrence, a Telecom Operations Manager at T-Mobile — the kind of role where your phone rings at 2am because an algorithm doesn't know the difference between a backhaul failure and a power issue. After years of watching talented ops engineers wake up in the middle of the night to do work that should be automated, he built the tool that didn't exist yet. Not a generic incident platform retrofitted for telecom. Telecom-native AI, from someone who knows what SINR degradation and fiber span alarms actually mean.
Four capabilities that replace the manual workflows telecom managers have been stuck with for decades.
Classifies network incidents by type, severity, and affected infrastructure. Understands tower outages, spectrum degradation, backhaul failures, and power issues.
Routes to the right team on the first try. Learns your org structure, on-call schedules, and resolution patterns to eliminate mis-routes.
Generates end-of-shift summaries, MTTR analysis, and trend reports automatically. No more spending Monday mornings on spreadsheets.
Learns from every resolution. When veteran staff leave, their operational knowledge stays. Identifies recurring issues before they become chronic.
⚡ Live Demo
Five real network incidents. One click. Watch TowerOps classify type, severity, and route each one to the right team — in seconds.
No login required · Same engine your ops team would use · Results in under 4 seconds
| PagerDuty | ServiceNow | TowerOps | |
|---|---|---|---|
| Telecom-specific intelligence | No | Partial | Yes |
| Autonomous triage | No | No | Yes |
| Learns from resolutions | No | No | Yes |
| Setup time | Days | Months | Hours |
| Pricing | $21-49/user | $100k+/yr | $49/team |
TowerOps is in early access. 100+ telecom ops teams are currently evaluating it. $49/month when you're ready — cancel anytime.
No long-term contract · No per-seat pricing · Up to 10 users included
One flat rate for your whole team. Not $49 per person — $49 for everyone.
Per team · Up to 10 users included
TowerOps is the AI-native ops center the telecom industry should have built a decade ago. $49/month for your whole team.